Effective Date: 5/8/2025

This Terms and Conditions document governs your use of Almar Prog's platforms including almg.com.eg and pay.almg.com.eg. By accessing our services, you agree to abide by these terms in accordance with Egyptian laws.

1. Acceptance of Terms: By using our platforms, you confirm acceptance of these terms in full.
2. Eligibility to Use Services: You must be at least 18 years old and have legal capacity.
3. Account Registration: You agree to provide accurate information and maintain account security.
4. User Responsibilities: You are responsible for maintaining confidentiality and ensuring lawful use.
5. Service Description: Almar Prog offers SaaS platforms, custom software, eCommerce solutions, and payment systems.
6. Modifications to Services: We reserve the right to modify or discontinue services with or without notice.
7. Intellectual Property Rights: All content, software, and designs are owned by Almar Prog.
8. Trademarks and Branding: Unauthorized use of our logos and trademarks is prohibited.
9. User-Generated Content: You are responsible for any content you upload or share on our platforms.
10. Prohibited Conduct: Users must not engage in illegal, abusive, or fraudulent activities.
11. Payment Terms: Payments are subject to the selected subscription or service package.
12. Refund Policy: Refunds are governed by our separate refund policy.
13. Subscription Plans: Details of plans, features, and limitations are provided during sign-up.
14. Pricing and Billing Cycles: Prices may vary and are subject to change; billing cycles are monthly or yearly.
15. Taxes and VAT Compliance: Prices may exclude applicable taxes as per Egyptian tax laws.
16. Currency and Exchange Rates: All payments are processed in Egyptian Pounds (EGP).
17. Payment Gateway Terms: Payments are processed through pay.almg.com.eg with secure protocols.
18. Payment Security: We use industry-standard encryption to protect payment data.
19. Late Payments & Suspension: Late payments may result in suspension of services until resolved.
20. Service Availability: We strive for 99.9% uptime but do not guarantee uninterrupted service.
21. Downtime and Maintenance: Scheduled maintenance will be communicated in advance.
22. Third-Party Services: Integration with third-party services is subject to their respective terms.
23. External Links Disclaimer: We are not responsible for the content of external websites linked from our platform.
24. Data Protection & Privacy Policy: Refer to our separate Privacy Policy document.
25. Cookies Usage Policy: We use cookies as outlined in our Privacy Policy.
26. User Data Accuracy: Users must provide accurate and up-to-date information.
27. Account Security: Users are responsible for safeguarding their account credentials.
28. Termination of Accounts: We reserve the right to terminate accounts violating these terms.
29. Suspension of Services: Services may be suspended for legal violations or security concerns.
30. Cancellation Policy: Users may cancel their subscriptions via their dashboard.
31. Effect of Termination: Upon termination, all access to paid services will cease.
32. Legal Compliance (Egyptian Law): These terms are governed by Egyptian civil and commercial laws.
33. Anti-Money Laundering Compliance: We comply with AML laws and may require identity verification.
34. Intellectual Property Infringement: We respond to notices of IP infringement in compliance with applicable laws.
35. Confidentiality Obligations: Both parties agree to keep confidential information secure.
36. Limitation of Liability: Almar Prog is not liable for indirect or consequential damages.
37. Disclaimer of Warranties: Services are provided "as-is" without warranties of any kind.
38. Indemnification Clause: Users agree to indemnify Almar Prog against claims arising from misuse.
39. Force Majeure: We are not liable for delays caused by events beyond our control.
40. Governing Law & Jurisdiction: Any disputes will be settled in Cairo, Egypt courts.
41. Dispute Resolution: Parties will seek amicable resolution before resorting to litigation.
42. Communication and Notices: All notices will be sent via email or posted on our platform.
43. Changes to Terms: We may update these terms with or without prior notice.
44. Assignment Rights: We may assign our rights and obligations to affiliated entities.
45. Waiver & Severability: Failure to enforce any term does not constitute a waiver.
46. Entire Agreement: These terms constitute the entire agreement between you and Almar Prog.
47. Feedback and Suggestions: Any feedback provided becomes property of Almar Prog.
48. Advertising & Promotions Policy: Promotional campaigns are subject to separate terms.
49. Use of Logos and Trade Names: Users may not use our branding without written consent.
50. Contact Information: For inquiries, contact us at support@almg.com.eg